訂房須知

Reservation Policy

【入住流程】
1.入住時間為下午3點過後,入住前一週將告知鑰匙盒密碼,採取全程自助check in進房。
2.退房時間為早上11點,請勿延遲退房否則將額外收費。
3.退房手續:退房後請將鑰匙放回鑰匙盒內即可。離開前請檢查個人物品與行李是否帶齊。

【About Check-in/Check-out】
1.Check-in time: 15:00. We will give you the password of the key box by email one week before you arrive.
2.Check-out time: before 11:00. Please don't  check-out late or there will be an extra charge.
3.Drop the key back into the key box when check-out and make sure take all your belongings with you.

【※ 必讀重要注意事項 ※】 
1.入住時間:下午3點過後。退房時間:早上11點前。(退房前後均無寄放行李服務)
2.建議自駕前往。(公車到市區以外的地方均不是很方便)
自駕開車請遵守日本的交通規則。 酒後駕車和無駕駛執照在日本嚴格禁止!罰鍰很重。 
請確認您是否有符合沖繩的國際駕照。(ex:台灣需日文翻譯本和台灣當地駕照同時出示才能租賃汽車。)
3.沖繩私人車位或是路邊停車非常嚴格,請勿任意占用。臨停、違停及超速罰鍰在日本很高請小心以免受罰。

4.本民宿採自助check in您將不會遇到房東,入住前有任何問題或需求都可以 EMAILFacebookLINE 私訊,提前與我們聯繫。

5.民宿不提供一次性拋棄備品及毛巾,請自行攜帶。
6.民宿為房東的度假屋,房子內物品請愛惜並請勿帶走。

【Important things before booking】

1. There is no late check-out available. In case of late check-out, there will be additional charges. 
2. We don't provide luggage storage either before check-in or after check-out.
3. The best way to travel in Okinawa is driving. And while driving in Okinawa you should follow the traffic rules of Japan. Drunk driving and driving without license is liable for a heavy fine. 
4. You won't meet the host upon check-in, we will give you a direction of how to check-in after you booked. For any question please send  
EMAILFacebookLINE to us in advance.
5. We only provide shower gel, shampoo and hair-dryer. Please bring your own towels and toothbrushes. 
6. Guests are responsible for the damage or loss of any belonging to our place, we retain the right to request compensation.

【重要租房規則】訂房注意事項
*外出請關閉所有空調、電燈及電器電源,以及瓦斯開關,以免造成危險。

*關於兒童住宿費:5歲以下免費2位12歲以下:成人的一半。12歲以上:與成人同。

*若遺失鑰匙或是損壞屋內外設備,房東有權要求賠償。

*外出請確實關閉門窗。
*請勿在室內外、任何空間貨房子周圍施放煙火(仙女棒除外)。
*請依照預訂人數入住,沒有告知房東請勿任意添加人數以免造成雙方困擾。
*請勿使用超過您預訂人數的床組。 
*當入住實際人數比你預訂的人數多,我們有權拒絕接待。
*由於房東並不住在沖繩本島,如果您有任何疑問請直接用 
EMAILFacebookLINE 聯繫當地人員。 
*退房時清潔人員會帶走垃圾,請把垃圾分類好放在室內、門口大垃圾桶內或是陽台上(請打包好避免烏鴉翻動)。 
*請勿將垃圾丟棄在其他地方尤其是[戶外]!如被鄰居檢舉將產生罰款。
*丟棄垃圾前請確實執行垃圾分類,以免受罰。
*請把車停在指定的空間(民宿前可以停放兩台車),嚴禁臨停、隨意停在路邊(在日本白線也是違法)或是占用鄰地。
*請確認住房安全及保持安靜,以免造成鄰居困擾。 如因噪音被投訴將向製造噪音者求償,請務必遵守規則。

* 續住房客並不提供清潔服務,如需額外打掃需加收費用並請提前告知以利安排
* 旅宿房間內有提供冷氣但無暖氣。
* 該旅宿無法提供提早入住的服務。

【Regulations】Important
*For the safety consideration, please turn off air-con, lights, appliance switch and gas when you go out.

*Fee for children: 0-5yrs old: up to 2 kids FREE. under 12 yrs old: half of adult's. 12 years old or older: adult rate.
*Please don't lose the key. Any damages to our property or loss of the key will need to be paid for. 
*Make sure to close all the windows and doors when not in the house.
*Don't set off fireworks, it's prohibited in Japan. Except for sparkler.

*We only accept the same number of guests as you reserved, please don't add extra number of people without our permission.
*Don't use linens beyond the number of people you reserved.
*The host isn't live in Okinawa, if you have any question please send EMAIL
FacebookLINE to us in advance.
*Please resource the garbage and recycle trash then put them in the balcony or in the room. Don't put the garbage outside of the property, there will be a fine of 1000USD if someone report it.
*Please park the car at the parking lot of our property.  Don't park at others property or on the roads.
*Please don't make noise loudly, or it might be report by the neighborhood.

*We won't cleaning for guests stay more than one day. For extra cleaning service has extra fee and please tell in advance.

*There's no heater with the air-conditioner.

*There's no early check-in service.

【訂房取消或退房規則】
1.於入住日期21日 (含)前取消訂房,得請求旅宿主人退還100%已付總房費。
2.於入住日期7-20日取消訂房,得請求旅宿主人退還50%已付總房費。
3.於入住日期1-6日取消訂房或怠於通知者,旅宿主人得收取100%已付總房費,並不可延期(天災除外)。

(如您的預定是透過Airbnb/Asiayo或其他訂房網請參照各自網頁上的退款機制)

*因颱風等天災而造成「目的地為沖繩那霸機場」的航班延誤或取消造成當日無法入住,

或是其他重大交通路況相關問題造成當日無法入住,當日(第一晚)住宿全額退費。
*呈上,如您預訂一晚以上,第二晚起房費將無法退費。如您因上述情況無法入住,
房費可保留一年內延期使用。

(依照當時預訂的房價需補延期後的房價差額,逾期未使用延期費用視同放棄)

【Cancellations of reservation by Mail】
1.Cancel up to 21 days before check-in and get a 100% refund.
2.Cancel within 7-20 days before check-in and get a 50% refund.
3.Cancel within 1-6 days before check-in or failure to inform us is non-refundable. 

(The cancellations policy follow the website which you made the reservation from.)

*For whom failed to check-in due to the flight which should be arrive at NAHA airport is delayed/postponed/cancelled because of adverse weather condition (such as typhoon, thunderstorm or other act of nature)or other severe traffic situation): The room fee of first night will be refund. 
*If you failed to check-in due to the situation of above and you booked more than 1 nights, the room fee from second night can't be refund but it will be reserved for 1 year. (Have to make up the difference of the amount if needed. If the guest don't use room deposit within 1 year it will be regarded as give up the room fee. )

請於訂房前詳細閱讀,透過官網的預定(包含Email、FB、Line)皆請參照上方的注意事項與取消政策。

對於入住民宿會有的問題也可參考常見問題如有其他對提供設備或房間有疑問可事先詢問我們再行預訂!謝謝。

Please read before booking.

All reservation made via our Official website (including Email/Facebook/Line) has to refer the policy above.

For any question about our place, please confirm with us before making a reservation.

祝您有個愉快的假期

Please read the house rules before you make the reservation.
Wish you have a pleasant journey in Okinawa!

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